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Overview
Your Grouper account settings are managed from the Account page at grouper.school/account. From there you can update your display name, manage your profile picture, control student display settings, view your email address, manage your subscription, and delete your account if needed.
For billing, cancellation, pause, and renewals, see the Subscription management support article.
Display name
You can update your display name at any time from the Profile section of the Account page. Changes take effect immediately. Your display name appears in class views and in team membership lists.
Email address
Your email address is displayed on the Account page but cannot be changed. Grouper does not support email address changes.
If you need to use a different email address, you will need to create a new Grouper account — signing up is free at grouper.school/signup.
If you have an active PRO subscription: Contact [email protected] to request that your PRO access be transferred to the new account. We handle these on a case-by-case basis to help ensure student and user data is protected and transferred appropriately.
Profile picture
Your profile picture appears in the app sidebar and in team membership views.
How profile pictures work:
If you signed up with Google, Grouper uses your Google profile picture by default.
Clever sign-in does not provide a profile picture — Grouper will show your initials instead.
You can upload a custom profile picture from the Account page (maximum 5 MB, any standard image format). Your upload replaces the default.
You can remove your custom picture at any time. After removal, Grouper will show your initials instead of any photo.
Student display
The Student display section of the Account page lets you control how student identities are shown across Grouper. These settings change on-screen display only. They do not change the underlying roster data.
Use these settings when you want to adjust how much student identity detail is shown in class views or Live mode.
The feature has two settings:
Student avatars setting
The Avatars setting controls how student avatars are rendered. It has 2 options:
Full avatar (default) — shows a cute Grouper-generated monster avatar.
Initials only — replaces each student's avatar with initials while leaving the student's display name unchanged.
Student display names setting
The Display names setting controls how student names appear. It has 3 options:
Full names (default) — shows each student's name as entered in the class roster.
Initials only — shows each student's initials instead of their full name.
Anonymized — replaces each student's name with anonymous symbols instead of letters.
Deleting your account
You can permanently delete your Grouper account from the Account page. This will delete your account access and any non-anonymized data that Grouper is not required to retain for compliance purposes. This action cannot be undone.
If you are an individual PRO subscriber, deleting your account immediately cancels your subscription. You won't be billed again. There are no refunds for cancelled subscriptions, including subscriptions cancelled as a result of account deletion.